Registration & Ticketing
5
min read
QR Code Event Check-in: How to Prepare for the Door
Start with the real problem
QR check-in is most effective when scanning is quick, exceptions are planned, and staff know what to do when a ticket cannot be read.
What to get right
Test codes on different screen brightness levels and printed tickets.
Prepare a search-by-name fallback and a process for duplicate or transferred tickets.
Confirm device access, network coverage, power, and attendee-list refresh timing.
The fallback process matters just as much as the scan.
A practical workflow
Run a rehearsal using realistic tickets and peak-arrival conditions.
Brief staff on successful scans, invalid codes, and escalation.
Compare check-in records with registration data after doors close.
Turn the plan into action
Plan for weak connectivity and keep a controlled way to resolve exceptions without exposing unnecessary personal data.
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